Research Equipment Managed Maintenance Program

Description

The University has partnered with Thermo Fisher Scientific to reduce and manage maintenance costs associated with scientific and clinical equipment. Thermo guarantees your costs and provides a comprehensive package of management services along with detailed reports to help Research manage and control equipment repairs. Key benefits of Managed Maintenance include:

• Use of existing service suppliers in order to maintain service quality and response time.
• Equipment inventory development and upkeep.
• Equipment management reporting.
• Reduction and stabilization of costs on a long-term basis.
• Consistent management of equipment under one Program.
• Purchase orders and payment for repairs administered by Thermo.
• With one call to the Call Center, Thermo will arrange and track repairs
• Thermo will proactively manage covered Periodic Maintenance

Call Center:  (800) 558-6377, option #3
For more information, see the overview of ThermoFisher Program (pdf)

Vendor Contact
As equipment is included in Managed Maintenance, Thermo will contact each service vendor to explain the relationship between Thermo and University of Kentucky Research and how we will work together to meet your maintenance needs.

On-Site Thermo Personnel
Your Thermo Account Management Team, Bien May (323-8773 or cell: 537-3067) or Sejla Marshall (257-7128) will assist in all aspects of Program operation, including administration of Program equipment inventory, facilitation of repair documentation and invoice payments, liaison between all involved parties, and serving as a resource for questions or issues that may occur.

Click here to request equipment be added to the program
 This program has an annual reapplication process for all covered equipment.

UK contact for questions: Judy Duncan (257-8286) jsbear0@email.uky.edu