The Office of Research Information Services supports the computing, networking, and communications infrastructure, as well as maintains the technology budget, for research administrative units under the Office of the Vice President for Research. The RIS staff provides application programming, database and Web services, server and desktop support, troubleshooting, and more.
Research Information Services RIS
What we do
Support Requests
Email Resis@uky.edu (Tickets will only be accepted from a valid University of Kentucky email account.)
For linkblue or Duo issues, please call ITS at 859-218-HELP (4357)
Request User Access or Computer
Contact RIS to request access for a new user or acquire a new computer for a member of your team.
Office Hours
Monday - Friday
8 am - 5 pm
After Hours
Please call ITS at 859-218-HELP (4357) for immediate assistance or submit a ticket to be addressed the next business day.
Research Units Supported
Our Research Administration Services
Administrative Support
RIS serves as the primary point of contact for the technical needs, including support of computers, software, and user accounts for administrative units under the Office of the Vice President for Research.
Enterprise Systems
RIS supports products for the Research enterprise, managing research administration platforms such as E-IRB, Cayuse, LabArchives, iThenticate, etc.
Software Development
RIS develops software to integrate research enterprise systems with eRA systems. This includes modifying/ configuring 3rd party software and developing in-house systems/ middleware software to interface with system APIs.
eRA Databases
RIS provides the infrastructure, technology, and tools necessary to further the Research Administration mission, including management of system databases.